Special zone for passengers with reduced mobility

Sofia Airport already has a special waiting zone designed for passengers with reduced mobility (PRMs). It can be found at Terminal 2, “Departure”, next to check-in desk No 1.


The zone can be used by passengers with disabilities or reduced mobility who have arrived early at the airport or who have checked-in their baggage but prefer staying longer with their friends or relatives. Those passengers who did not request assistance in advance at the airport can also take advantage of that zone to wait for their personal assistant from Sofia Airport “Passenger Personal Assistants” unit who will assist them to the aircraft.

The creation of special waiting zones for passengers with reduced mobility is a good practice at many contemporary European airports. In this way PRMs feel more comfortable and their assistance is facilitated.