Useful information | Sofia Airport

Useful information

Call 112 in the following cases:

Need of emergency medical services
Transport accidents
Natural Disasters
Fires or Acts of terrorism
Disorderly conduct

You are in need? 112 is your life-saving number.

Flying in

Passport control, baggage reclaim, lost or damaged baggage, transfer, customs information.

Flying out

To the airport, passenger and baggage check-in, security rules, customs and passport control, assisted passengers.

Passenger rights

Travelling passengers with reduced mobility, cancelled flight, damaged, lost or delayed baggage, denied boarding.

Ticket sales

General conditions, contact details and opening hours of the ticket sale offices at Sofia Airport, on-line inquiry form.

Special assistance

Special requirements apply to passengers who travel with assistance.

Passengers with reduced mobility

Traveling with children

Unaccompanied children

Travelling with pets